Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their orders and request a refund from us. Our Policy for the cancellation and refund will be as follows:
Cancellation Policy
For Cancellations please contact us via Contact link on the website https://natmandir.com/contactus/
Requests received later than 3 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.
Refund Policy
- We will try our best to deliver the best books for our clients.
- In case any client is not completely satisfied with our products we can provide a refund.
- If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. Conditions for Returns In order for the Goods to be eligible for a return, please make sure that:
- The book has any page is missing or in case of any wrong binding.
- The book was purchased in the last 1 days
- The book is in the original packaging
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion. Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
NATMANDIR, Asha Niketan, Rabindra Palli, North Lake Road, Purulia – 723101, West Bengal
We cannot be responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.